Comments on: What’s the job of your digital product or service?

By: How to Improve Patient Experience Using Technology

How to Improve Patient Experience Using Technology — Tue, 10 Mar 2020 00:06:00 +0000

[…] you look at most Healthcare organization’s websites, mobile apps or other digital touchpoints you can see this impact first hand. How many are built for the patient vs. the institution? […]

By: How to avoid bad mobile UX for apps with internal and external audiences

How to avoid bad mobile UX for apps with internal and external audiences — Wed, 04 Dec 2019 00:49:06 +0000

[…] In order to determine which factors to weigh in your decision making process, make sure all stakeholders use a common language and are clear on what job your product is trying to solve. […]

By: How to Build a Minimum Viable Product That is Valuable

How to Build a Minimum Viable Product That is Valuable — Mon, 30 Sep 2019 22:32:57 +0000

[…] It focuses on the components in an incremental way instead of the problem to be solved (a.k.a job to be done). Let’s look at this from the user’s point of view. If you deliver a wheel to the end user does […]

By: Customer Experience: How to Create an Empathy Map

Customer Experience: How to Create an Empathy Map — Wed, 04 Sep 2019 23:59:27 +0000

[…] design solutions, experiences, products, and services with a broader, deeper understanding. The job your product might require […]

By: Digital Product Strategy: Defining Product Development Terminology

Digital Product Strategy: Defining Product Development Terminology — Mon, 19 Aug 2019 18:36:16 +0000

[…] Strategy defines the value you will create in a succinct and tangible way; where to focus, why, and what it will take to achieve that […]

By: Product Platform Strategy: Design Your App for Scale

Product Platform Strategy: Design Your App for Scale — Fri, 12 Jul 2019 23:36:55 +0000

[…] in the preliminary stages of the platform’s design. This is beneficial in developing a service that delivers value to all of the API’s eventual consumers across the platform. Further, it ensures that […]