{"id":9847,"date":"2023-02-23T12:00:38","date_gmt":"2023-02-23T20:00:38","guid":{"rendered":"https:\/\/www.emergeinteractive.com\/?p=9847"},"modified":"2023-05-05T11:52:51","modified_gmt":"2023-05-05T19:52:51","slug":"future-of-work-podcast-series","status":"publish","type":"post","link":"https:\/\/www.emergeagency.com\/insights\/detail\/future-of-work-podcast-series\/","title":{"rendered":"Unlocking the Future of Work: Insights from Jonathon on Digital Transformation and Customer Experience"},"content":{"rendered":"\n<p>Jonathon recently appeared as a guest on the <a rel=\"noreferrer noopener\" href=\"https:\/\/wndyr.com\/podcast\" data-type=\"URL\" data-id=\"https:\/\/wndyr.com\/podcast\" target=\"_blank\">Chaos and Rocketfuel<\/a> podcast, where he shared his insights on digital transformation, <a href=\"https:\/\/www.emergeagency.com\/insights\/product-strategy\/detail\/how-to-improve-customer-experience\/\">customer experience<\/a>, and the future of work. In the first episode of this series, Jonathon delves into the fundamental principles of product building. As digital products continue to proliferate, it is essential to understand why a staggering 84% of them fail to meet expectations. By returning to the basics, you can gain a better understanding of what it takes to create a successful product. This includes understanding the customers&#8217; needs, <a href=\"https:\/\/www.emergeagency.com\/insights\/detail\/product-differentiation-strategy-attributes-framework\/\">developing a clear value proposition<\/a>, and ensuring the product aligns with the company&#8217;s <a href=\"https:\/\/www.emergeagency.com\/insights\/product-leadership\/detail\/the-anatomy-of-a-product-vision\/\">overall vision<\/a>.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-spotify wp-block-embed-spotify wp-embed-aspect-21-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Spotify Embed: 95. Can product building principles help design a better workplace of the future? | Jonathon Hensley, CEO at Emerge Interactive\" style=\"border-radius: 12px\" width=\"100%\" height=\"152\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/31uwWkCCMlZ5ycpvczsNJB?utm_source=oembed\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>In the second episode of the series, Jonathon delves deeper into the world of <a href=\"https:\/\/www.emergeagency.com\/insights\/detail\/product-design-process-ultimate-guide\/\">product design<\/a> and work experience design. He explores the fundamental connection between the two and how they shape the overall success of any business. Technology is only a tool, and it is the human connection that brings it to life. This is where the importance of work experience design comes into play. The way we connect people to technology can significantly impact their overall experience. It is not just about creating a product; it&#8217;s about creating an experience that resonates with users.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-spotify wp-block-embed-spotify wp-embed-aspect-21-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Spotify Embed: 96. Should we be designing the future of our workplaces differently? | Jonathon Hensley, CEO at Emerge Interactive\" style=\"border-radius: 12px\" width=\"100%\" height=\"152\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/5FCkg2ZH5le6KlI9Eo8X8N?utm_source=oembed\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>In the final episode of the series, the spotlight is on Jonathon&#8217;s experience at EMERGE, and the process we follow when approached by a client to design digital products. The show takes an in-depth look at the company&#8217;s work experience and how it informs their approach to product design and UX strategies. The episode offers valuable insights into the importance of understanding a client&#8217;s needs and requirements, and how that shapes the final digital product. The show also examines the role of collaboration between the UX agency&#8217;s design team and the client in creating a product that meets the client&#8217;s expectations. Overall, this episode provides a fascinating glimpse into the world of UX agencies and the processes that contribute to creating successful digital products.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-spotify wp-block-embed-spotify wp-embed-aspect-21-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Spotify Embed: 97. Does product design and work design go hand in hand? | Jonathon Hensley, CEO at Emerge Interactive\" style=\"border-radius: 12px\" width=\"100%\" height=\"152\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/4EXPLuxhHYbitg0T6Z3Kpo?utm_source=oembed\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>In summary, Jonathon&#8217;s three episodes on &#8220;The Future of Work&#8221; podcast are a valuable resource for anyone looking to stay ahead of the curve in the digital age. His practical advice and actionable strategies provide listeners with a roadmap for success, especially when working with a UX agency to develop digital products. His insights into the future of work help businesses prepare for the challenges and opportunities that lie ahead.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jonathon recently appeared as a guest on the Chaos and Rocketfuel podcast, where he shared his insights on digital transformation, customer experience, and the future of work. In the first episode of this series, Jonathon delves into the fundamental principles of product building. As digital products continue to proliferate, it is essential to understand why [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6221,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,9],"tags":[],"message_area_of_focus":[42],"buy_cycle":[37],"target_audience":[41],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Future of Work: Insights on Digital Transformation and CX with Jonathon<\/title>\n<meta name=\"description\" content=\"Gain insights on digital transformation, customer experience, and the future of work with Jonathon in this series, part of the &quot;Chaos &amp; Rocketfuel&quot; podcast.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.emergeagency.com\/insights\/detail\/future-of-work-podcast-series\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Future of Work: Insights on Digital Transformation and CX with Jonathon\" \/>\n<meta property=\"og:description\" content=\"Gain insights on digital transformation, customer experience, and the future of work with Jonathon in this series, part of the &quot;Chaos &amp; Rocketfuel&quot; podcast.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.emergeagency.com\/insights\/detail\/future-of-work-podcast-series\/\" \/>\n<meta property=\"og:site_name\" content=\"EMERGE | UX Agency\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-23T20:00:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-05T19:52:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.emergeagency.com\/wp-content\/uploads\/2020\/07\/ReturnToOffice.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2161\" \/>\n\t<meta property=\"og:image:height\" content=\"823\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Emerge\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EmergeInteract\" \/>\n<meta name=\"twitter:site\" content=\"@EmergeInteract\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Emerge\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.emergeagency.com\/insights\/detail\/future-of-work-podcast-series\/\",\"url\":\"https:\/\/www.emergeagency.com\/insights\/detail\/future-of-work-podcast-series\/\",\"name\":\"Future of Work: Insights on Digital Transformation and CX with Jonathon\",\"isPartOf\":{\"@id\":\"https:\/\/www.emergeagency.com\/#website\"},\"datePublished\":\"2023-02-23T20:00:38+00:00\",\"dateModified\":\"2023-05-05T19:52:51+00:00\",\"author\":{\"@id\":\"https:\/\/www.emergeagency.com\/#\/schema\/person\/f62fc7e4ff555922239bd0e19794c2c1\"},\"description\":\"Gain insights on digital transformation, customer experience, and the future of work with Jonathon in this series, part of the \\\"Chaos & Rocketfuel\\\" podcast.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.emergeagency.com\/insights\/detail\/future-of-work-podcast-series\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.emergeagency.com\/insights\/detail\/future-of-work-podcast-series\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.emergeagency.com\/insights\/detail\/future-of-work-podcast-series\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.emergeagency.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Unlocking the Future of Work: Insights from Jonathon on Digital Transformation and Customer Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.emergeagency.com\/#website\",\"url\":\"https:\/\/www.emergeagency.com\/\",\"name\":\"EMERGE | UX Agency\",\"description\":\"EMERGE is a UX design agency in Portland, OR. 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